The 30-day vehicle program ensures your complete satisfaction if you are not happy with your new car. H. Gregory provides a thirty-day exchange guarantee in the event that the car selected demonstrates substantial mechanical problems. You can then choose a vehicle of the same or greater value, at your own discretion.

Also, note that all of the equipment installed on the first vehicle can be transferred to the new vehicle, at the customer’s expense. Of course, if the vehicle you initially purchased has been damaged or altered, the exchange program does not apply.

Terms:
The vehicle can only be exchanged in the event of major mechanical problems. A single exchange per client is permitted at all participating superstores. The guarantee runs for 30 days or 1700 km, whichever comes first, starting on the delivery date. The vehicle must be exchanged for another vehicle at Les mégacentres H. Gregoire and H. Gregory superstores. The vehicle must be of equal or greater value (with a payment to cover the difference). In the event of an exchange, any equipment that has been added to the vehicle can be moved to the new vehicle at the customer’s expense. If it cannot be moved, the equipment is non-refundable.

The exchanged vehicle must be returned in the same apparent condition and state it was in upon delivery. The vehicle exchange program cannot be assigned, transferred or sold, in whole or in part. The exchanged vehicle must first be inspected by H. Gregory. The exchange program does not apply to Second Chance Credit and alternative financing clients. The exchange program applies at all H. Gregory’s superstores, (Laval, Carignan, Jean-Talon, Trois-Rivières, etc.), and to all purchases made starting on December 1, 2004.

Exclusions:

• Vehicles that have been damaged by the customer or anyone else
• Commercial vehicles
• Vehicles that have been modified or altered by the customer or someone else, in any way whatsoever
• Vehicles that have been repaired without H. Gregory's prior authorization